Storage is a very interesting service, with many facets to consider. Sure, it seems like it is just a temporary home for your stuff, but there is more to it.
When you rent with Sentinel, you will be asked to list on the Tenant Information sheet who, if anyone, you want to allow access to your unit. This may not seem vital at the time of move in, but we take this information you provide very serious.
For a person other than yourself to access your storage unit, they must have your key, know your access code and know your unit number. This is why it’s imperative to protect your key, code and unit information just like you would your PIN code for the ATM.
Things happen in life which may require you to send someone to your storage unit on your behalf. You may be working late. Or you could be sick or have an accident? Or maybe you are traveling overseas?
Key + Access Code + Unit Number will allow your authorized party into your storage unit.
It is important to note, Sentinel will NOT cut a lock for anyone but the renter, or upon written approval of you, the renter. We will refer to the directions you provided on the Tenant Information sheet should your party require assistance.
Access – one more thing to consider when renting a storage unit.